Saturday, 7 March 2020

Now is the time

As we move into a new decade, 2020 has brought with it new challenges for the Hospitality sector.  International forces such as the growing awareness of Global warming; epitomised by the Australian bush fires, new personal and political eco priorities, the impact of Covid 19 and potentially even Brexit have led to, and will probably continue to impact upon public gatherings, meetings and events.

It is unlikely that we will witness the growth of this area at least in the short term, especially as companies and potentially in time more governments, impose travel bans or recommend limiting social contact.  So what can we, as venues, do to address this change in circumstance?  Has the requirement for meetings and social contact actually gone away, or do we just need to get smarter about how we think about addressing a need that is still very much a reality?

The position we currently find ourselves in shouldn’t be seen as a time to reposition our meeting spaces. As I see it, the meeting’s business will just evolve.  Good business is always best done face to face and with so many social and personal benefits associated with gathering together, I believe it will still be essential for certain people to travel to at least some events.  But as we all address both travel risks and our own carbon footprint, I think there will always be individuals who may not be able to be there in the room, but who certainly will need to be part of the meeting, presentation or event.  Our challenge is to ensure that they are included.

So what can you do?  Cramming everyone around a laptop is just not a valid option and putting individuals on the projector screen via an Internet call does not fully include them in the meeting.

CGA can deliver a range of integrated Hospitality meeting room solutions that makes the process as interactive as possible in the absence of everyone actually being there. Technical solutions with the connection of one or two cables, will allow the whole room to be present through both sound & video, on any call from a clients device through Webex, Zoom, Fuze, Skype or Jabber to name a few key platforms.

Ceiling-mounted microphone panels can be installed and finished to a RAL colour.  When connected to a call, these will enable the whole room (24 + people, subject to ceiling height), to be heard clearly, and they can quickly disappear when the space is in use for other purposes.  In addition, the same ceiling speakers that spread quality music across your room for dining events can also be used to relay the sound from the remote parties.  Spreading ceiling speakers across the room prevents the ‘loud at the front and quiet at the back’ effect of older conferencing systems.

For clarity visuals as well as sound, an HD camera mounted around the main screen can be manipulated to zoom and pan around the room to catch all delegates, or multiple cameras can be used to show physical resources brought into the meeting.

Can you just make a conference call?  Sometimes this is an option, as staff or delegates often just need to connect voices quickly to bring a manager, key team member or contractor together to make a decision and ensure the meeting concludes efficiently.

To help you with this, CGA can offer a fully rechargeable audio conferencing solution that is fully portable.  It can be stored in a charging case or on trays in communal areas so that this system is always ready to go. This solution can be deployed anywhere inside or even outside your hotel, as once charged, all it needs is a client with a device to make the call (e.g. phone, laptop, or pc), so you can make that conference call from the beach bar, roof terrace or even nineteenth Tee!  You can connect a single call by Bluetooth, (using NFC pairing if enabled on your phone), USB or just an audio cable to mobile devices.  This system can connect 24 people ‘around a table’ to a remote caller with great two-way audio.  Further functionality can also be gained by joining multiple calls, (up to a maximum of three), one on each of Bluetooth, USB and audio jack, to join the three remote locations with the other people in the room.

Ask for a demo today as you will be surprised at how ‘joined-up’ these systems are and how you can start showing both your staff and your clients options to manage both their travel and carbon footprints.

CGA Integration … Making hospitality sound great!

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