Showing posts with label meetings. Show all posts
Showing posts with label meetings. Show all posts

Tuesday, 7 September 2021

Helping your staff in a world managing the pandemic

We have moved this content to and added more content on our new website:

www.cga-integration.co.uk


 As we all try to learn to live with Covid and return to a ‘new normal’, our industry, which has borne the brunt of the lockdowns, restrictions and the ‘pingdemic,’ is emerging and adapting whilst still striving to deliver the highest of standards.

 Many of you have lost key staff members, gained new staff, or are struggling to fill all the key roles.  All of which puts additional pressure on every aspect of your organisation.

 Your clients are still seeking the quality experience you always gave them and many will be returning after a difficult eighteen months, expecting a truly memorable experience with that first celebratory meal out, or a meeting finally not hosted at home on Zoom. 

 Your AV systems may not be the first thing you are thinking about when juggling all of this, but if the staff who knew how to operate them have moved on, or if your AV has been neglected for the past 18 months, there may be some challenges ahead.  Whilst not life-threatening, if not addressed, these will all add to staff stress and customer dissatisfaction, instead of enhancing everyone’s experience.

 CGA Integration can help.  We offer a wide range of support solutions to help you effectively and efficiently manage your AV.  

 Did you know that most CGA installed AV systems are fully remotely supported? 

 A CGA engineer can connect and operate your system, in real-time, to support your team and to teach them how to operate and troubleshoot their AV issues whilst they are at work.

 CGA also offers support packages which include a time allowance to retrain new and existing staff members annually, ensuring that you are always getting the best from your AV systems.

 With us on board, we can help ‘smooth out the bumps’ that will follow new staffing appointments and current staff who need their knowledge refreshed after returning to the workplace.

 CGA can also help you to evolve your AV.  If you don't currently have remote support, this is something that we can add to your AV system and slowly integrate.  This will increase your uptime and reduce the amount of concessions needed when tech is not behaving as it should!  We can also help you to develop your ‘Video conferencing’ provision and ‘Hybrid meeting solutions’ in house to help you to maximise your event revenue.

 To find out how great AV support can make a difference in your venue, why not get in touch?  Call us today on 01344 456500 to give your staff one less thing to worry about tomorrow.

CGA Integration … Making hospitality sound great!


Tuesday, 25 September 2018

Design Led Sound Solutions from CGA Integration

We have moved this content to and added more content on our new website:

www.cga-integration.co.uk


Holistic visual design

Have you ever been frustrated that your interior design is being compromised by the functional requirements of services? Do you have an eyesore of a white grill on a coloured ceiling, black boxes on white walls or maybe too many controls on the walls, with staff unable to get the consistency you planned and designed for?

If this sounds like an experience you are all too familiar with, CGA Integration can help you to address these aesthetic issues, whilst still enabling you to deliver the functional design that your client’s venue demands.

CGA can deliver speakers and grills resprayed to any RAL colour to ensure the integrity demands of your design, even after the services have been installed. With this available from CGA for all services, not just for sound equipment, we can help you to deliver a truly holistic visual design.

In addition, the control systems that CGA deploy not only deliver great sound but can also control; lighting, video, blinds, air conditioning and a whole range of other services. This enables you, the designer, to deliver a control platform for the whole environment, rather than creating a wall full of buttons to control varying parts of it!

So rather than planning how to layout a wall of switches, let us help you to change the conversation to talk about integration in the plant rooms and colours and fonts for the iPad control screens.

Addressing the soundscape
Taking things one step further, designs that encompass all the senses create a truly holistic guest experience. Although the visual design creates a wonderful first impression, hearing is one of our primary fight and flight senses; get the sound wrong in a venue and guests may never be comfortable in the space, no matter how wonderful it looks!

To generate the best sound, you need to ensure that the correct speakers and reproductive equipment are installed for the space. Not every sound system will deliver the right sound. How you hear sound in a space changes considerably with decorative finishes and also once it is occupied. CGA can help by creating the best sound system for your space, choosing and fitting the right equipment to deliver what your client needs it to do, throughout the day, every day.

Designed for the future 
Once you know that your design will both look and sound how you envisaged, how do you ensure that it stays that way, whilst still allowing flexibility and future proofing for your client?

Here at CGA we always plan for the future. With every sound system we create, we ensure spare cable runs to allow for changes to systems without the need for rewiring and we install digital control platforms which allow equipment to be monitored and tested by us remotely, (in real time), to ensure that all hardware is at it’s best at all times. These same digital control systems also allow systems to be reconfigured and reprogrammed easily with no hardware changes to repurpose or refresh a space for added peace of mind.

Why not talk to us about getting the sound system right for the space you are designing for. This might just add that final edge to your design; keeping your client’s guest’s spending and your client coming back to you for more great designs.

CGA Integration … Making hospitality sound great!

Monday, 23 April 2018

Meeting Room Technology

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www.cga-integration.co.uk


Technology is by its very nature a fast-moving industry.  As it constantly
evolves, so does how we interact with it, both at home and at work.  As
such the requirements for meeting rooms are changing quickly, with a
growing focus on much more visual and video content being demanded
across a wide spectrum of events & devices.


During meetings, delegates need to connect and collaborate on screen,
in real time and at the highest quality.  They need to be able to move
seamlessly across a range of AV and connectivity solutions, which in
turn need to be available in each, and sometimes multiple, meeting room
areas.


In addition to a main room, delegates need quality break out areas to
develop ideas from the main meeting.  These also need to be spaces
where they can relax and process new information or network and bond
with team members & their clients whilst still being supported by the AV
they need.


These meeting room requirements can be delivered by addressing six
main technological areas; HDMI, BYOD (bring your own device),
Connectivity, Video & Voice Conferencing, Speakers and Digital Control.


HDMI Connectivity
As we start seeing 4k TV’s at home, the minimum quality expected in
meeting rooms is now HD (1080p) resolution.  Most new laptops and
video devices are based on the HDMI connector that delivers digital
quality in high resolution.  Upgrading the connectivity in all meeting
rooms to HDMI is essential, although unfortunately VGA connectivity
is still required for legacy equipment.


BYOD
Delegates no longer just have a laptop which they wish to present from.
BYOD facilitates presentation on screen of content from iPads, iPhones,
Android devices, Chrome devices, Macbooks and laptops, all wirelessly,
from anywhere in the room.


With delegates regularly working in the Cloud and not actually having a
device that stores all their information, this does mean that the need for
a good or preferably impressive internet connection into meeting rooms
becomes essential.  


Delegates can then connect and present quickly and easily using
Chromecast and Airplay as they might at home, or through a useful app
quickly downloaded to their device.  BYOD also facilitates wirelessly
delivered screen sharing; enabling two or more users to present their
content on screen for comparison and review.


Connectivity; touch screens
We are all too familiar with the touch screen functionality of our portable
devices, phones and tablets.  Once delegates have their presentation or
image on screen in a meeting room, they want to be able to touch it and
move, explore, explode or manipulate what they are presenting.  All of
this is possible with a simple USB connection to the screen. Once this is
applied, suddenly the screen can be an extension of their Windows or
IOS operating experience, allowing full interaction on the screen.


Video & Voice Conferencing
Historically dedicated equipment was needed to launch a video
conference (VC) call, this needed to be used by all parties involved
and the telecoms provider needed to provide a solid connection or
bandwidth between all the locations.  But now VC has become ‘the
norm’, and Skype, webex and a range of other video and voice
conferencing facilities are now available in the Cloud.


This means that if a key delegate is unable to travel but wants to
attend a meeting and actively participate in discussions, it is possible
to use such services to bring remote delegates up onto the screen
and hear them clearly through speakers.  In addition, they can share
their desktop computer on the meeting room screen, as described in
BYOD above, enabling them to make a presentation and discuss this
with the other meeting delegates as if they were in the same room.
In a more advanced or larger conference suite it is also possible to
bring remote delegates up on a separate screen to the data, so that
you can see more of the individual, including their body language and
hand gestures.


The move to the Cloud makes it much easier for venues to offer VC
connectivity. A simple USB & video connection to the delegates
Windows laptop or Mac, connects the in-room speakers, microphone,
camera and screen to the delegates call on their VC software.  This
ensures that the delegates has the company IT security that they need,
with the ability to share the call with all in the meeting room. The same
can also be done with a voice call from a mobile phone and all delegates
can be heard, and hear, through the installed ceiling microphone and
speakers.


Installed Quality Speakers
With video content and conferencing, you need both the correct image,
and quality sound which can be heard throughout the room. Speakers
on a television or a sound bar underneath it, are often only enough for
a small room.  If content is to be heard throughout a room, there is a
requirement for quality ceiling mounted speakers throughout. If rooms
are also to be used as private dining spaces, quality speakers are
essential to deliver ambient sound at a quality that reflects the food &
service of the venue to all diners.


Digital Control
As mentioned above, we are all now familiar with touchscreen control.
Centralising the control of the meeting room functionality; screen,
source, lights, AC, VC, etc, can all be pulled back onto one control
platform.  This gives venues and their delegates a tailored, branded
controlled experience, which does not rely on ‘finding the remote
control’ or physically finding a button to press.


Most of the modern display technology and certainly the screen
sharing products all offer the ability to personalise the display of the
system.  This allows venues to add their own Branding and personalise
any login instructions for delegates, making their systems clear and
easy to use. When delegates enter a room the screen can show any
message, logo, room name and instructions on how the delegates
can connect their device to work in the space.

A digital control platform does require some IT backbone, but not
only does it offer the client a better experience, but enables the
venue’s AV integrator to connect and diagnose any problems in real
time and enables the system to proactively send out warnings and
alerts before any hardware fails.