Showing posts with label light. Show all posts
Showing posts with label light. Show all posts

Tuesday, 24 September 2019

Delivering truly integrated control

We have moved this content to and added more content on our new website:

www.cga-integration.co.uk


Walls covered in knobs and buttons, we’ve all seen them and not only do they look unsightly but does anyone really know what they all do?!  How with so many controls and variables can you offer any level of consistent guest experience?  When you spend so much time and money on brand experience and getting the look and ambience of a room just right, the last thing you want is for that to be blighted with a visual cacophony of controls which are not aligned to offer a consistent guest experience.

So, how can you get rid of that unsightly wall and keep the control panels to a minimum whilst still maintaining maximum flexibility for your staff and guests? And equally importantly how do you know who to call if the touch panel you have installed doesn’t make all elements of your room respond?

Firstly identify what you want to integrate
Be clear about what ‘elements’ of the room you want to control from your panel, this may include: Lights, Sound, Video, Projection, Air conditioning (A/C), Blinds & curtains, Room combining or Staff calling, but it's by no means an exhaustive list.

Secondly brief suppliers collectively
Once you’ve identified what you want to control from the panel you need to ensure that your suppliers of all of the different elements work together collectively to make it happen.  The best approach is to brief them together to aid discussion and iron out any potential conflicts with proposed solutions; they will all want to have their control visible in the room but this is not necessary.

Finding a master control that has a two-way protocol with other systems will ensure that the touch panel is always showing the status of the subsystem and not just sending commands and hoping for the best!  If you identify some common protocols then one system can offer a touch screen to control all of the other elements.

CGA Integration already offers integrated control systems and we’d be happy to talk to you about what would work best for your requirements. 

Designing a system that is integrated yet discrete
From experience, insist that each system can run stand-alone as well as part of the integrated system.  This has two benefits; not only does it act as a means to identify who you need to call if a specific element isn’t working, but if the master control interface fails you always have a method of control.  To achieve this it will mean putting individual element control panels somewhere out of sight, often in a service cupboard.  But, as a result, if for example the main touch panel will not control the lights but the lights can be operated from the panel in the service cupboard, then you know that you have a control system issue and not a light system failure and you are not plunged into darkness as the lights can still be operated stand-alone.

The result will leave you with individual systems for added control but only one visible control panel on the wall.  This one panel will allow you to set up the whole room, possibly from presets and you will not be left with a wall full of knobs and buttons that staff need three years service to fully understand!

In fact, often these systems offer advanced functionality.  Once you have an integrated control system in place then you may be able to further enhance an area’s function through alternative control screens or wireless iPad control for floor managers, which improves the management of your room set-up without any further unsightly controls.

Further benefits of integrated control systems
As well as controlling all chosen elements of a room from one panel, the additional benefit of integrated control systems is often network and remote support.  When CGA install an integrated control system, the main processor reports to us remotely and tells us how all the different elements of a system are performing.  In turn we can enable email alerts to engineers or the venue to automatically inform them of any errors. It really does work.  In a CGA installation a few years ago the hotel engineering team were amazed when they started getting fault emails about their air conditioners!  As a result they were able to identify the problem and fix it in a timely way with minimal disruption.

In a CGA installed integrated control system, our team here at CGA can also see the status of all the connected systems.  So if something is not working as it should be and you call us out of hours, we can very quickly connect into your system and send commands to different elements in the system to try to fix things remotely.  If this is unsuccessful,  we are able to determine what the issue is before we make a site visit, making the path to a solution much faster for all concerned and managing the carbon footprint of excessive site visits to diagnose the problem.

CGA Integration … Making hospitality sound great!

Monday, 12 February 2018

Fly your way to more events business

We have moved this content to and added more content on our new website:

www.cga-integration.co.uk


CGA met with an Events Manager at a London hotel recently and a worrying statistic
emerged; 30% of potential customers for large-scale functions declined to book their
venue after viewing the ballroom, as there were no flying points.

The actual number of ‘lost clients’ is probably even higher, as many events
companies having previously visited would already know that flying points were
not available, so would not even consider the venue as a potential option in the first
place.

So if you have a good size function space, one which can cater for over 200 guests,
with a good height ceiling and no flying points, then maybe you too are missing out
on a large portion of the available business.

So what is a flying point?
Flying points are in principal big hooks or fixing points fitted to the structure of your
roof or ceiling. They allow events companies to hang equipment without having to
build up from the ground with stands or scaffolding, therefore leaving your events
space looking more like a purpose-built function space. 
A flying point also has the added safety benefit of being rated and tested with a
loading which specifies the weight of equipment that events company can hang or
fly from it.

So why do I need flying points in my events space?
There is a growing trend that companies booking hospitality spaces to host large
scale events are either events companies themselves, or the company making the
booking will be employing an events company to manage the occasion.

The events company will want to bring in speakers, lighting, video screens and
lots of other technology to make the occasion special or even spectacular!  All
of this equipment needs to be mounted, often at a high level, to allow visibility
and sound dispersion throughout the function room to create the desired effects.

Is there anything else I should consider?
If you are considering adding flying points to your events space, you must work
with a structural engineer to ensure that your building is capable of taking the
weight required to be hung.  If this is confirmed, engage a reputable rigging
company to ensure that they correctly install flying equipment in the right place,
with the correct weight loading capability required.

To ensure minimal visual impact, you may also choose to work with an interior
designer to enable that these flying points ‘disappear’ when they are not in use.
Although please remember it is paramount to let the structural engineer & rigging
company agree the location of these points NOT the designer, to ensure the
safety and functionality of the points.

Plan to maintain flying points in your annual budgeting.  As they are essentially
lifting gear, they need to be regularly tested to ensure that they are safe and
compliant with industry standards.

If you are investing in flying points to enable events companies to fly lots of
technology, you equally need to consider power and cable management. Think
about how best to supply a suitable amount of power to the points, some in the
roof space, as well as how the power will be routed from the floor of the venue
up to these flying points without having unsightly bundles of cables swinging around.

If you would like to find out more about installing flying points then please give us
a call on 0845 058 4652, email or maybe take a look at refurbishing your events
space on the CGA website and we can advise you how to start the process to
maximise the effectiveness of your critical events space.

CGA … making hospitality sound Great!

Tuesday, 22 November 2011

New CGA November Newsletter

We have moved this content to and added more content on our new website:

www.cga-integration.co.uk


New CGA Integration Newsletter now available: http://app.bigresponse.com/display.php?M=16935610&C=5699bd27c178b2b8d09db5e71fa694e5&S=32499&L=15055&N=23339

Please subscribe to our newsletter on the contacts page of the CGA website: http://www.cga-integration.co.uk/contacts.htm

Wednesday, 4 May 2011

Refurbishing your events room? How can I maximise the effectiveness of this critical space?

Background
Much consideration is placed on the look and ambience of events spaces and ballrooms in our hotels, these rooms are a key part of the hotel armoury, as a successful conference or function booking secures sales in so many other areas.  It is therefore vital that their role, and the technology required to deliver this, is carefully considered as part of any refurbishment cycle.
Design vs. Functionality  Design vs. Functionality
You should not have to trade off design for functionality.  With careful planning the functionality of a space can be delivered alongside beautiful design.  To create a successful ‘events space’ it is vital that the technological aspects are considered alongside the visual appearance of the room as part of the planning process; not just what you need the technology to do, but what hardware is required in order to make this a reality.  Where carefully designed together, a holistic approach to lighting, audio and video needs can be seamlessly integrated into the design of a room to deliver the functionality required in an unobtrusive, even invisible manor.  When done effectively, this actually enhances the overall ambience of the space, as sound and lighting are critical in creating the optimum guest experience,

What Hardware do I need?
Before this question can be answered, it is vital that the key usage of the room is understood.  Requirements for conference delegates may be very different from wedding guests and may differ again for those attending a charity fundraiser or gala dinner.  Understanding how you wish to position your ‘events space’ is key in delivering the best technology to suit your guests.  Many hotels may find that they require facilities which are flexible, to meet the needs of all these kinds of events.  In addition ‘types’ of customers also need to be considered.  Sometimes spaces are hired out directly to ‘the end user’ who will need the venue to provide all of the facilities and at other times they are hired to an ‘events’ or ‘production’ company who will provide their own technology and room dressing, each have very different requirements of the events space.  
  
Designing the most flexible events space
Flexibility is often the answer, as many venues need to be able to adapt to suit many different requirements.  As such, it is important to own a certain level of hardware to allow ‘in house’ events and conferences, as well as to have the ability to provide an adaptable and technologically compatible venue for events companies to hire.  As a basic requirement, every venue needs its own PA and Projector system to allow for background music, speeches, announcements, and presentations.  The specification of these will depend on the acoustics and size of the venue.  It is always worth discussing your customer’s needs with your lighting, audio and video integrator during the planning of your refurbishment.  They will be able to suggest the best solutions for your particular events space.

How do I make my facility appealing to events companies?
Increasingly, large companies are employing events organisers to deliver important events in their corporate calendars.  In turn, events organisers need reliable venues to work in partnership with, as they strive to be as professional as possible.  They need interesting and unique rooms to hold events within or the ability to easily create a unique environment within an existing space.  This relies on three key attributes;
1. Accessibility 
2. Power 
3. Compatible technology 
These in turn need to be designed into the structure of the room to ensure that they are as seamless as possible.  This will subsequently free up more space and therefore enable maximum occupancy within the room. 
  
Accessibility
Dressing a room, building a stage or bringing in lighting & PA equipment requires a large team, lots of boxes and often odd shaped things! If you have the opportunity to consider the loading route for a venue, it is helpful to allow vehicles as close as possible to the events room and if possible, allow the main loading path to be on a level route or one with ramps rather than steps. If this is not possible, lifts are an option, but these need to be goods lifts with a good internal volume and load rating and not guest lifts, as even the best handles of a flight case can bang, scuff or dent a lift interior. 

Power
All events need power, and lots of it!  It is vital that events rooms have a good number of 13amp sockets in a suitable number of circuits, spread around every wall and between multiple doorways. If you have a venue large enough to justify a stage or a flown lighting rig it will be worth fitting what is called hard Power; some large Cee Form/commando style connectors offering higher currents of single or three phase power. These are most usefully placed near the side of the stage, just outside the loading doors near back stage or behind panels in the room where the desk/amps might be or the cable runs to the lighting rig may come down and will allow the staging area to be effectively lit. 
  
Compatible Technology
Sound:  It is essential that your systems are never compromised in the desire to make your facilities as appealing as possible to events companies.  When considering sound requirements it is paramount that your ‘main racks’ and ‘controls’ are not touched by any third party as this will void your warranty with the installation company.  If your existing room sound configurations do not meet the requirements of an events company, it is always safer to allow them to provide their own systems for further specific requirements.  If however you have established a good working relationship with a particular events company it is possible to allow them to connect to the ‘front of house’ audio or video sockets to use the ‘house’ system in parallel with the ‘events’ system.  If you feel this is beneficial for you, it is always advisable to contact your installation company to ensue that relevant safeguards are in place and any training required is conducted with the relevant events company staff.   
Lighting:  There are positive benefits in allowing an events company to integrate their DMX lighting desk with your in house lighting system.  Working with your lighting system provider, it is possible through the installation of DMX sockets and a DMX merge unit to allow the events company to take control of the lighting within a designated room or area.  Your lighting system provider can ensure that this is set up such that the events company can only control the area you choose and that this will not affect any other areas of the venue or safety measures such as ‘lights to full’ in the event of a fire.  Once established, it will enable the events company to dim house lights and bring up stage lights seamlessly. 
  
Hiding the Hardware  
By their very nature, events and functions are temporary affairs and with them they bring what has become an inevitable number of cables, rubber mats and gaffer tape, running around your beautifully decorated venue!  To minimise the visual impact, however, the events room infrastructure can be designed to hide a large proportion of this temporary ‘hardware’.  This in turn will free up more space and therefore enable maximum ccupancy within the events room.  Some options include fitting; 
• Removable skirting board which has a void and trap doors to enable cables to be routed around the walls without being seen. 
• A trough in the floor around the perimeter of the room to allow cables to be laid in and covered.  This works well as it allows cables to cross doorways without impeding pedestrians or wheel chair access. 
• Vertical panels in walls at strategic points to allow floor to ceiling cabling to be hidden behind panels.  This allows the connection and control of lighting equipment without the need for big tripe’s of cable hanging down from trusses. 
• Video screens in the ceiling.  The use of video is becoming more and more prevalent in events for video, data and lighting projection. If screens are pre fitted in the events room ceiling, it produces a clean finish as these screens are nearly invisible once installed.  It also reduces the need for stands and rigging, allowing projection to be done swiftly and easily. 
• Rated flying points in the ceiling*.  Having properly rated flying points in the ceiling, which are compatible with the systems used by the events companies you work with, will enable a rigger to fly all of the lighting rigs and speakers from the ceiling, leaving you with the best possible space for your guests. 
* Flying points always need to be designed with your structural engineer to ensure stability.  Likewise it is always advisable to check riggers qualifications and insurance prior to their arrival on site even if they work for the events company

What else should I think about?
Your own staff or events coordinators will often know what will help to make a room work better as they experience the downfalls everyday.  This may be moving doors, changing the direction in which they hinge or the type of hinge fitted to allow silent access for minimum disruption.  It may also be prudent to fit general purpose cameras that can be accessed in back of house areas or the kitchens allow staff and events teams to have an unobtrusive view of the event room to enable them to deliver seamless timely service to guests.  It is also important to ensure that you have the relevant PPL and PRS licenses to enable music broadcasts to prevent any legal infringements.  

Conclusions
Getting both the design and functionality right will deliver a flexible and desirable events space which in turn will pay dividends for your venue.  It is vital to work with your lighting, audio and video integrator during the planning of your refurbishment to ensure that the best solutions are designed for your particular events space to maximise your return. 

Call CGA Integration Today to discuss your next project - 0845 058 4650
or

Tuesday, 12 October 2010

Pizza on the park

On a recent trip to London to meetings on Park Lane I was disappointed to see that one of my favourite Jazz venues had shut down - "Pizza on the Park" was the Jazz room under the Pizza express on Hyde park Corner and had international acclaim for the acts that performed there.

Having had a quick look on google it would appear that I am not the only person upset by the closing of this fantastic and irreplaceable venue: http://www.google.co.uk/#sclient=psy&hl=en&rlz=1R2SUNC_enGB380&q=pizza+on+the+park+closing&rlz=1R2SUNC_enGB380&aq=f&aqi=g-s1g-sx3g-o1&aql=&oq=&gs_rfai=&pbx=1&fp=7b074eea587325fb

CGA first started dealing with Pizza on the Park back in 1995 when we where introduced to the current owner (and founder of Pizza Express) Mr Peter Boizot OBE.

We did lots of work with Peter improving the venue by installing new lights, speakers, monitors and microphones.

When we first arrived the venue boasted a pair on Bose 802 cabinets! and a crown/amcron DC300 amplifier. We swiftly replaced these with a pair of EV Motivator II cabinets and a Crown 1200 amplifier and then later added additional processing and some SX300 cabinets at the rear of the room.

Along with Peter Boizot and the management team we also had the pleasure of working with Mr Simon Becker the house pianist, who unfortunately is no longer with us. Under Simon's watchful eye acts came and went having been rehearsed, introduced and pampered

Our relationship finished a few years ago when Peter Sold the restaurant off to Pizza Express and the new management went with another sound company to maintain this venue, although I believe they kept the hardware installed by CGA Integration.

A huge shame this venue has gone.
CGA

Saturday, 9 October 2010

Welcome

Welcome to the CGA Integration blog - this is all a bit new to me but I thought this was a great way to tell you what is going on at CGA, new projects, customer news, exciting products that we have seen to use and also some explanations of what we do and why we do things as we do.
We hope that you find this blog interesting and informative.
Best regards
CGA Integration